Last Updated: 22/1/2025
Welcome to Blacksouq! These Terms and Conditions govern your access to and use of our platform. By using Blacksouq, you agree to these terms, so please read them carefully.
1. Introduction
Blacksouq is an online marketplace that connects entrepreneurs and consumers, offering a platform for businesses to showcase products and services. These Terms apply to all users, including business owners and customers.
2. Eligibility
To use Blacksouq, you must:
- Agree to comply with all applicable laws and regulations.
- Provide accurate and truthful information during account registration.
3. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately if you suspect unauthorized access to your account.
- Businesses must ensure all information listed on their pages is accurate, lawful, and not misleading.
4. Prohibited Activities
You agree not to:
- Use the platform for unlawful purposes.
- Post false, misleading, or offensive content.
- Violate the intellectual property rights of others.
- Engage in fraudulent or abusive behavior.
5. Business Listings
- Business owners are responsible for the accuracy and legality of their listings.
- Blacksouq reserves the right to remove any listing that violates these Terms.
- Separate websites offered to businesses are subject to additional terms and fees.
6. Customer Responsibilities
- Customers must review product and store details carefully before making a purchase.
- Direct communication with shop owners is encouraged for clarifications.
- Blacksouq is not liable for disputes between customers and shop owners.
7. Payment and Transactions
- Payments processed through Blacksouq are subject to our payment partner’s terms.
- Blacksouq is not responsible for delays, errors, or disputes caused by third-party payment services.
8. Refunds and Cancellations
- Refund and cancellation policies vary by store. Customers should review the shop’s policy before making a purchase.
- Blacksouq is not liable for refund disputes but will assist in resolving issues where possible.
9. Intellectual Property
- All content on Blacksouq (logos, text, images, etc.) is the property of Blacksouq unless otherwise stated.
- Users may not reproduce or distribute content from the platform without prior permission.
10. Limitation of Liability
Blacksouq is a platform provider and does not guarantee the quality, legality, or safety of products or services listed. We are not responsible for any damages or losses arising from your use of the platform.
11. Termination
Blacksouq reserves the right to terminate your account or access to the platform at any time, with or without notice, for violations of these Terms or other reasons deemed necessary.
12. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of the platform after changes indicates your acceptance of the new terms.
13. Contact Us
If you have questions about these Terms, please contact us:
📧 blacksouq.com@gmail.com
By using Black Souq, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Black Souq – Connecting Small Businesses to Local Hearts